Delete your Tovli account or data

How to request account deletion

In Tovli, open Settings, choose Delete account, confirm, and complete any requested reauthentication. For an email/password account, enter your current password when prompted. The account and associated active data are then deleted without requiring an email request.

If you cannot access the app, you can instead send an email to:

Send an email to support@tovli.app from the email address associated with your Tovli account.

Please include:

• The subject line: Tovli account deletion request
• The email address associated with your Tovli account
• Whether you want your full account deleted or only specific data removed

How to request deletion of specific data

You can request deletion of specific Tovli data without deleting your account by emailing support@tovli.app.

Please describe the data you want deleted, such as:

• A report you submitted
• A report photo you uploaded
• Your votes or report interactions
• Other app data associated with your account

Data deleted after an account deletion request

When a verified deletion request is processed, Tovli deletes or anonymizes data associated with your account, including:

• Your Tovli app account record and account identifiers
• Reports you submitted
• Report photos you uploaded
• Votes and report interactions associated with your account
• Other Firebase records linked to your Tovli user ID, where applicable

Data that may be retained

Some data may be retained where required for security, abuse prevention, legal compliance, dispute handling, or operational backup recovery. Retained data is limited to what is necessary for those purposes.

Community reports or moderation records may be anonymized rather than deleted if needed to protect the integrity and safety of the service.

Processing time

We aim to review and complete verified deletion requests within 30 days. If more time is required, we will let you know by email.

Privacy policy

For more information about Tovli privacy practices, see the Tovli Privacy Policy.